EDIFICE is a feature-rich utility billing and customer information management software with comprehensive solutions for shutoffs, collections, payment plans, inventory tracking as well as, component monitoring for backflows, meters, transformers or hydrants to name a few. Its detailed history tracks all customer transactions include the letters, notices and statements sent to them; this way you have complete records of your accounts all in one place. With EDIFICE you can be sure to get the most out of your operations. View Brochure

Transform revenue collection with the EDIFICE Utility Billing platform. It offers secure, user-friendly electronic payment options your customers can access anytime, anywhere—from online to mobile devices and even by phone. Say goodbye to manual processes with our automated features, including Lock Box services, ACH payments, and remittance scanning, ensuring receipts are handled with accuracy and efficiency.

With EDIFICE Utility Billing, your customers can enjoy the convenience of making payments by invoice or by account, with automated distribution across all balances and services. Simplify tasks like credit card processing, handling NSF check returns, and bank deposit reconciliations with tools built to make your operations seamless and stress-free.

Northern Data Systems’ Mobile Work Orders offers field technicians a seamless, paperless way to manage and complete tasks in real-time. With its automated workflow between field operations and the office, job management is now just a tap away.

Fully integrated with EDIFICE’s Service Management app, as well as Service Billing and Inventory modules, Mobile Work Orders simplifies billing and inventory control processes. This tool empowers technicians with advanced solutions to boost productivity and deliver better customer service.

From routine service tasks to large-scale capital projects, Mobile Work Orders streamlines it all by capturing project costs instantly and in real-time.

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Manage your customers and service infrastructure with Northern Data Systems’ EDIFICE™ Service Management. Our robust feature, integrated with EDIFICE Utility Billing, allows for seamless flow of service calls into work orders – whether through mobile or printed formats. Track billable and non-billable work orders efficiently through our central dashboard, monitoring every step from entry to completion. Take advantage of our work order actions and automations to streamline your processes. Our fully featured scheduler ensures effective scheduling of equipment, staff, and inventory for all work. And, with our Time feature you can easily track billable and non-billable labor. View brochure.

Streamline your process for billing non-metered type charges with our flexible and efficient Miscellaneous Accounts Receivable feature, which is fully integrated with EDIFICE Utility Billing. Whether you need to bill a customer for service-related charges or provide a bill for non-utility customers for ancillary services such as snow removal, mowing services or police details, our integrated solution has got you covered. From parts and labor to equipment and travel expenses, you can easily manage and track all types of service charges. View brochure.

Enhanced Customer Self-service Solutions

Give your customers the freedom to manage their accounts anytime, anywhere with our fully integrated self-service portal. From viewing usage and bills to making payments online, we make managing accounts effortless and convenient.  With 24/7 access to balance and usage history directly from your website, our customer portal delivers unmatched convenience.  Show your customers you value their time and flexibility by offering a smarter way to stay on top of their bills.

Empower your customers to pay when, how, and where they want.  Our streamlined electronic bill and payment solutions ensure seamless transactions whether they’re online, on their mobile devices, or by phone. Customers can enjoy flexible payment options, such as secure one-time or recurring payments, scheduled payments, and auto payments.  With bill notifications, they’ll never miss a payment again!

Secure. Flexible. Hassle-free. Transform your billing process into a simple, stress-free experience.

Usage analysis tools identify and react to usage trends.  Flexible rate modeling, analysis and forecasting offers ways to analyze the impact of rate changes on your revenues.

In addition to a full array of reports for billing, revenue control, inventory and financials, Northern Data Systems’ built-in report writer within Utility Billing and CIS, empowers you to craft unlimited reports tailored to your needs—from straightforward lists to detailed, in-depth analyses.

With advanced features, NDS’ report-writer ensures precision and flexibility in your reporting. Schedule reports to run automatically, generate them on demand, or export your data seamlessly for further analysis. Need to reach your customers quickly? The report-writer email functionality lets you send customer information with ease.

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Inventory Management gives your utility the vital tools needed to manage inventory costs and stock availability. Inventory can seamlessly flow into mobile work orders, service management, miscellaneous receivables and general ledger. With its tools, you will have more control over purchasing decisions that directly affect the capital you have tied up in inventory – making strategic buying decisions easier than ever! View brochure.

EDIFICE General Ledger provides utilities with advanced features and capabilities to streamline complex accounting processes. With seamless integration to Payroll, Accounts Payable, Utility Billing, Cash Receipts and other EDIFICE applications users have full audit control for more efficient account reconciliation. This flexibility also allows your account structures to remain in place with little or no changes. View brochure.

EDIFICE’s Accounts Payable simplifies the process of managing vendor invoices and tracking open payables along with expenditure history. From generating automatic pre-check registers or batch checks for payment scheduling on one or multiple dates, to customizable warrant setups allowing for flexible processing and authorization; EDIFICE Accounts Payable has it all covered!

Daily operations are streamlined with our built-in checks that will avoid duplicate invoice entries based upon different criteria. Purchase order and detail receiving information can be included with invoicing along with flexible detail distribution lines for GL and project distributions.

Get organized today with EDIFICE’s complete accounting suite of solutions! 

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EDIFICE Payroll is a highly functional and full-featured “exception” based payroll designed to meet the
rigorous demands of the utilities workplace. EDIFICE Payroll offers complete wage reporting including all
state and federal required reports as well as retirement reporting.
With Payroll you can easily customize unlimited deductions and deduction schedules in addition to
multi-department gross pay distribution. Using a highly flexible table driven architecture, Payroll
handles all state and federal tax calculations along with state retirement, basic, supplemental and
dependent insurances. Payroll supports direct deposit, check reconciliation, benefit accrual, fringe
benefit tracking, online check and W-2 access 24×7 and is integrated with Accounts Payable for tax
withholding check processing and much more.
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