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About NDS Support Services

We're Here To Support You

Northern Data Systems understands the importance of providing more than just great software – that’s why we have a wide range of support services to ensure you get maximum benefit from our products. Our customer service staff is quick and knowledgeable, making sure any questions you may have are answered quickly so you can make full use of our feature-rich products with ease.

What you need, how you need it.

Live-Person Phone Support

At NDS, you can count on a fast and friendly live-person response when calling us. Every phone call is logged into an organized system with detailed information so that we can provide the best possible support experience for you.

Virtual Support

Using the latest technology we can view your system, diagnose problems and assist you securely, quickly and efficiently.

MyNDS Client Portal

MyNDS is our secure website where NDS customers can access additional resources about NDS software. MyNDS offers a variety of instructions, runbooks, educational videos and software release notes.

Online Help

Context-sensitive Online help can assist you with answering your questions as well. Information in our online help systems can be bookmarked for quick recall and easily printed.

How We Can Support You

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