Print Unbilled Account Report Instructions

Use the Print Unbilled Account Report to list customers within a specified Book Number who did not receive a bill. All customers for the specified books are reviewed to see if there is a bill for them in the Billing Transaction file. If there is no billing transaction for the customer, then the customer prints on the report. In addition, you can choose to report by connections types, which allows all connections for customers to checked. Using this feature any account with multiple meters that did not have an individual meter read is reported. Customers will still be billed for the other meters that were read, but this information ensures that all connections will be read and then properly billed.

Tips:

This report is also known as the Unbilled Service Location Report.
Do not confuse the Print Unbilled Account Report with the Unbilled Usage Report. They are separate reports providing different information.
To see an example of the report, click Print Unbilled Account Report Sample.

Directions:

To open from the Billing Explorer select Unbilled Report.

Or from the Billing Panel, select Unbilled Report.

Print Unbilled Account Report Sample

Print Unbilled Account Report Prompt Options

Services

To select the services to report, click to check the appropriate services listed.

Tip: To quickly select or de-select all services listed, click Check All .

Companies

To select the companies to report, click to check the appropriate companies listed.

Tip: To quickly select or de-select all companies listed, click Check All .

Books

To select the books to report, click to check the appropriate books listed.

Tip: To quickly select or de-select all books listed, click Check All .

Finance Periods

To select the Finance Periods to report, click to check the appropriate finance periods listed.

Tip: To quickly select or de-select all finance periods listed, click Check All .

Status

To select the statuses to report, click to check the appropriate statuses listed.

Tip: To quickly select or de-select all statuses listed, click Check All .

Sort

To choose a sort option, click to select the appropriate button.

Sort Options:

Book/Sequence # - Sorts and prints customers in Customer Sequence Number order within Book Number order.
Book and Account - Sorts and prints customers in Customer ID order within Book Number order.
Account - Sorts and prints customers in Customer ID order.

To choose the method to run the report by, click to select the appropriate button.

Connection - to report by connection types
Account - to report by customer account

Connection Types

To select the connection types to report, click to check the appropriate connection types listed. This allows all connections for customers to checked. Using this feature any account with multiple meters that did not have an individual meter read is reported. Customers will still be billed for the other meters that were read, but this information ensures that all connections will be read and then properly billed.