Create Interim Reading Wizard
Use the Create Interim Reading Wizard to enter meter readings during the middle of the billing cycle. You can use this program if you or a customer suspect there is a service connection problem that is causing excessive usage, such as a water leak. You can track service connection usage for shorter time periods, because Interim Readings are informational only. This is helpful if your billing cycle is long, as you can determine if there is a problem in a more timely fashion.
Tips:
To view
the Interim
Readings history for the Service Connections use the Read
history view in the Inquiry.
Or for the classic Inquiry,
click Show Reference Activity
.
For general information about Wizards including navigation and window layout, see the Wizard - Introduction.
To display the Create Interim Reading Wizard:
From the Inquiry, load an account and then click Tools, Wizards and Interim Reading.
From the classic Customer Inquiry, click Create from the Wizards Control Menu. Then, click Create Interim Reading.
Create Interim Reading Wizard Data Entry Example:
Create Interim Reading Wizard Prompts |
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Displays the location for which to
modify the unbilled usage. Or click Search
|
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Displays the device with readings to be modified. |
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Displays the prior read date but can be edited, if necessary. |
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Displays the present reading date that is the most recent reading date. This can be edited if necessary. |
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The prior reading displays but can be edited if needed. |
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The current reading displays and can be edited if needed. |
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The usage displays and will be updated as the readings are adjusted. |
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Select the reading type or click Edit to create a new reading type if needed. |
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Select the reason for modifying the reading. |
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Unbilled Usage |
Displays the calculated unbilled usage using the Prior reading and the current reading. |
Save |
To complete your changes, click Save |