Bill Entry Meter Change Out Window Example:
Note: Change out usage is accumulated by account, by tracing back through the meter history and adding all change out usages that do not have a status of “P”(posted).
Bill Entry - Entering Special Bills - Meter Change Out Bill
During the year you might replace meters at any number of customer locations. To exchange the meter and track the usage, use the Change Out Connection Wizard. The usage history is maintained during this process.
Note: You can view the old meter's usage during the History Inquiry.
To enter a billing transaction for a customer who had their meter exchanged during the billing cycle:
1. During Bill Entry enter the present reading for the customer's new meter.
2. If there is unbilled usage
for the old meter, a Meter Change Out Window displays, showing the usage
of the old meter(s) that were exchanged for the customer.
Bill Entry Meter Change Out Window Example:
Note: Change out usage is accumulated by account, by tracing
back through the meter history and adding all change out usages that do
not have a status of “P”(posted).
3. To accept the old usage displayed,
click OK. If you click OK,
the usage from the old meter is added to the current usage for a total
usage for the billing transaction.
Or, to only use the current usage and no usage from the old meter, click
Cancel. If you click Cancel, only the usage that you
have currently entered is used to generate the billing transaction.
4. After clicking OK or Cancel, you can finish entering the billing transaction as you normally do.
