Northern Data Systems Customer Support
Support Line
All calls are tracked in a central tracking system for a more efficient troubleshooting process. A detailed account history can be accessed at any time. All pertinent account details are logged including issues, resolutions and any follow-up items that may be required.
Online Training
As a service to our clients, Northern Data Systems offers online training after implementation. Learn the features and functionality you need to become and efficient user of the NDS solutions from the comfort of your own office.
Online Knowledge Base
An online knowledge base of the most frequently asked questions is available to all registered users through a secure login on our website. Questions may be researched at any time, at your pace.
Onsite Implementation & Training
The Northern Data Systems support team professionals spend significant amounts of time in the field with clients installing the software and training the users. Because we understand our customers’ points of view, NDS is able to offer greater support when issues arise.